Crunch Fitness - Riverview - Riverview, Florida

Sasha Audrey

I just had the most amazing experience at Crunch Fitness in Riverview! From the moment I walked in, I was greeted with the warmest welcome by David. He was so kind and took the time to walk me through all the awesome benefits of my membership (which I signed up for online, super easy!). David even told me about a discount on personal training sessions, so I jumped on that opportunity. He was so thoughtful in asking if I had any preferences for a coach, and he found the perfect match for me based on my needs. How sweet is that?

David also gave me a fantastic tour of the gym. Everything was spotless, from the bathrooms to the sauna, which was just heavenly. The recovery center with tanning booths and hydro massage beds is such a treat. Plus, the cardio floor is huge, and there are so many free weights and machines to choose from—I felt like a kid in a candy store!

All in all, it was a wonderful experience, and I can’t wait to come back and try out one of the classes. I’ll be sure to update my review after that. Crunch Fitness Riverview, you’ve got a fan for life!

Alexis Harris

I have been coming to this gym for almost 8 months and I have never been talked to in such a rude way. There is a front desk agent named Kirk whom was extremely rude. My membership always scans in an incorrect way and I have tried to get it resolved numerous times. I sign up for classes from time to time and have never had a problem with checking in. Upon check in Kirk stated that "he was not letting me into the class" and "that any random person can walk into the class" he treated me with so much disrespect to the point where I walked out after trying to explain numerous times about my membership. I came back in and a manager was able to resolve the issue as I in fact had the correct membership to take all classes offered in any location. Kirk never doubled checked my membership, never apologized, nor did he treat me with any amount of respect. Kirk should have at least tried to double check my membership before jumping to any conclusions as he did. This was the worst experience that I have ever had with anyone at the front desk.

Charles DeCresie

This place is so packed that you have to wait in line for everything including pull up stations. My wife and I signed up separately and have both been trying to cancel for (3) months. These unscrupulous "managers", like Kirk, have you complete a cancellation form and then throw it away. I've had to file a formal complaint with the Department of Consumer Affairs and my credit card company to have it stopped. Shameful that a chain like this would have such predatory practices.

Diane Kirk

I had a negative experience with management today will be redirecting those looking for a great gym!! I had a Guest pass and they didn’t honor it. Tried charging obnoxious amount for 1 visit.

Mike Stearns

Had a membership and explained to a rep that I needed to cancel over the phone as I live in NY and don’t need the membership any longer. He told me you need to come in which I replied , not possible as that would require I book a flight form NY for the sole purpose of cancelling a $40 membership. Get a call 3 months later threatening collections for $191 of i do not pay. Explained the situation thoroughly and asked for options and employee Jake’s responds with “Typically you can pay the full balance or we have a forgiveness program where you can pay 50% of what’s owed then re-activate your membership” it’s a shame people choose to run a business this way. Trying to scam people after massive storms and huge losses is repulsive.

Arisel Hughes

It’s clean, a lot of the cardio machines don’t work and at the times that I go after work it’s not super over crowded to me. But I HATE the group fitness obstacle course class that they have between like 6-8pm. It takes up the only part of the gym that provides free/flexible space to stretch and do workouts that don’t require a bench/machine. I have to do certain workouts by the machines or in tight spaces and be in everyone’s way. I get that these are popular classes but I wish that they could set up that class in that other available room by the free weights or have it available for people to use while they’re having that class. Not to mention that when they do have those classes they play their own music on top of the music already playing at the gym and it gets to be so loud.

Ryan Mcconnell

I really enjoyed my experience working out here but I told the desk employee I wasn't comfortable giving my ID just to work out. She insisted they had an ID case where they hold the ID's and it would be fine. I worked out for about an hour and when I returned to the front desk they couldn't find my ID. The manager in duty promised he would make it right whatever it took so I left. They called about an hour later and said they had found it and that they had given it to the wrong person on accident. They said because I live in another city they would mail it to the address on my license. I waited for 3 weeks and called every 3 days to see if they had sent it. They ensured it was mailed and would arrive soon. I never received it and called Tom the manager. He said that he would contact corporate and figure out how to reimburse me for the ID if it didn't arrive in the next few days. Today I called and Lauren on the phone was very nice. She told me she would get Tom on the phone. Shortly after she said that Tom wouldn't take my phone call because he has already mailed the ID and they couldn't do anything else. I'm disappointed that Tom did not have the courage to speak to me on the phone nor the ethics to replace my ID as he had agreed to do. It's sad that such a great facility would be dragged down by such a subpar manager and I'm sure corporate won't be excited to hear about it when I file the Better Business Bureau complaint.

Sunil Menon

Crunch at Riverview has a great vibe. Once you enter, it energizes you to exceed your goal for the day. Staff is friendly, helpful and stays out of your way so you have your space. Coaches are available but nobody tries to sell you coaching lessons. Group lessons look awesome, although it's been a while since I participated in those classes. I'd never workout from home the way I'd at Crunch.